Refund Policy

1. Refunds for Damaged Items:

If your item arrives damaged, we will gladly offer a refund or replacement, subject to the following conditions:

• You must notify us of the damaged item within 72 hours of receiving it.
• Provide clear photographic evidence of the damaged item, including packaging, to our customer support team at info.streetland@gmail.com
• We will initiate the refund or replacement process after verifying the damage.

2. Orders Already Shipped:

Once an order has been shipped, it cannot be refunded. Please make sure to review your order carefully before finalizing your purchase.

3. How to Request a Refund:

To initiate a refund request, please follow these steps:

• Contact our customer support team at info.streetland@gmail.com within the specified timeframes mentioned above.
• Provide your order number and a detailed explanation of the reason for the refund request.
• Follow any additional instructions provided by our customer support team.

4. Refund Processing:

Refunds will be processed within 5 business days from the date of approval. The refunded amount will be credited back to the original payment method used for the purchase.

5. Contact Us:

If you have any questions or need assistance with your refund request, please contact our customer support team at info.streetland@gmail.com